• Operations Coördinator

    bij Asmodee

    • 32 - 40 uur
    • € 3.400,- / € 4.100,-
    • Amsterdam
    Love bringing structure to complex order processes while working for one of the world's most successful tabletop gaming brands? As an Operations Specialist at Exploding Kittens, you play a key role in supporting international customers, coordinating orders, and ensuring products reach retail partners across the globe.
Functieomschrijving

As an Operations Specialist, you support the International Sales and Logistics teams throughout the entire order-to-delivery process. You ensure customer orders, product data, and pricing information are accurate, up to date, and communicated effectively across the business.

You will work closely with Sales, Logistics, Finance, and external partners to keep operations running smoothly for more than 30 international customer accounts.

Your responsibilities include:

  • Managing the onboarding and setup of new customers;
  • Maintaining customer data, product information, pricing updates, and SKU specification;
  • Coordinating the intake and planning of purchase orders from international accounts;
  • Working closely with Logistics to ensure accurate and timely order fulfillment;
  • Identifying and resolving order-related issues proactively;
  • Supporting sales teams with price lists, inventory updates, product specifications, and launch information;
  • Coordinating product sample requests;
  • Creating, maintaining, and documenting sales and operational reports;
  • Providing backup support for outbound freight and customer delivery coordination.
Functie-eisen
  • Bachelor's degree;
  • 2+ years of experience in Operations, Sales Support, Order Management, Customer Service, or a similar coordination role;
  • Strong organizational and project management skills;
  • Excellent communication skills and the ability to collaborate with multiple stakeholders;
  • An analytical mindset with experience creating and interpreting reports;
  • High attention to detail and the ability to manage multiple priorities in a fast-moving environment.
Organisatie- en afdelingomschrijving

Exploding Kittens is one of the most successful tabletop game companies in the world. What started as a Kickstarter campaign became the most-backed game project in Kickstarter history and has grown into a global entertainment brand. Today, Exploding Kittens develops and sells award-winning card games, party games, puzzles, and digital games that are enjoyed by millions of players worldwide.

From major retail chains to international distributors, products are sold across a global network of customers and partners. Behind the creativity and playful brand is a professional international operation that ensures products are launched, distributed, and delivered successfully around the world.

As an Operations Specialist, you will be at the center of that operation, helping connect customers, sales teams, and logistics partners while contributing to the continued growth of the brand internationally.

Arbeidsvoorwaarden
  • A key role within an international organization, working with customers and partners across the globe.
  • The chance to be part of a creative and collaborative team that brings award-winning games to millions of players worldwide.
  • A broad position combining sales support, order management, reporting, product data management, and logistics coordination.
  • Direct exposure to international markets and a growing global customer network.
  • A hybrid working environment that offers flexibility while maintaining strong collaboration with colleagues.
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